It shall be your responsibility to periodically check these terms and conditions for any amendments or modifications that govern the continued use of this Website. Amendments or changes in the Rules and Regulations shall become effective immediately upon their posting on the Website, and your continued use of this Website shall be deemed acceptance of the amended terms, except where you have entered into a specific promotion, in which case those specific promotional terms and associated General Promotional Terms and Conditions as accepted by you shall continue to apply until completion of that promotional offer, after which time and where applicable changes in the Rules and Regulations.
If you do not agree to the amendments, you should cease using this Website and close your Account forthwith. Any additional Accounts that are opened will be closed by the Company. You agree that the Company shall use any method we deem reasonable to determine if two or more Accounts belong to the same customer. It is your responsibility to ensure that your Personal Information is kept up-to-date on your Account.
You will need to verify at least your mobile number or email address before a registration is accepted. After acceptance, you will be deemed a Registered Customer. If you are concerned that your Account Access Information has been made available, its security has been compromised or has been accessed by any third party, you must notify the Company immediately whereupon new Account Access Information will be advised.
Only after your notification to the Company that your Account Access Information has been compromised and the Company suspending the Account will Bets or requests made online with the Account Access Information be deemed void. The Company may suspend your Account if the Company has reason to believe that there is likely to be a breach of security or misuse of your Account or of the Website.
To maintain an active Account, you are required to log into your Account at least once in any month period. If no such activity is recorded, your Account will be categorised as a Dormant Account. The Company will attempt to contact you using the registered details provided to the Company by methods such as telephone, e-mail or written letter following your Account becoming dormant. If your Account remains dormant after three 3 years, the Company reserves the right to transfer any and all funds remaining in your Dormant Account as a donation to nominated charity ies and good causes as chosen by the Company, and to close your Account.
Both actions are irreversible, including application of the administrative fees, and you agree to forfeit any remaining balance in your Dormant Account and all claims against the Company. If you decide to cancel your Account with the Company, you must stop using the Website immediately. Only after confirmation by the Company that your Account has been cancelled will Bets or requests made online with the Account be deemed void.
You will continue to be liable for any activity on your Account until such confirmation of Account cancellation from the Company. In case of closure your deposit may be forfeit. You may also be charged a fee by a third party provider or bank depending on the financial facility or location. Where possible all withdrawals will be processed back to the same payment method from which the deposits were made.
For full details on each specific payment method type please refer to the deposit and withdrawal table available here. For large amounts more than the set limits the withdraw process will require additional arrangements to be made. Failure to provide prompt notice may result in the loss of your deposit or Winnings.
In the event of any discrepancies in your Account balance, it is your responsibility to notify the Company at the earliest opportunity of such discrepancy in your Account balance and provide the Company with your record of transactions since the date when you last verified your Account balance. Should the Company not receive any notification of any such discrepancies in your Account balance for a particular month within thirty 30 calendar days from the last day of the said month, you agree to forfeit any and all claims for any discrepancies in your Account balance and accept all information in your Account at the end of the said period.
The Company reserves the right to amend withdrawal amounts to each card. In this event, however, pending Bets will be honoured, provided always that you have properly placed the Bets in accordance with the Rules and Regulations.
As part of our responsible gaming policy, you may at any time limit your play or exclude yourself totally from the Website if you have concern about your gambling activity. You may:. Once your Account is self-excluded, you will be prohibited from using your Account.
Any request to remove self-exclusion applied or to open a new Account during the exclusion period will be declined without exception. The Company will use all reasonable measures to return funds held in your Account to you and to ensure you do not receive any marketing communication during the exclusion period. We also reserve the right to notify our affiliates and any other similar service providers if any as a means of preventing marketing communication being sent to you during the exclusion period.
Any running Bets placed prior to self-exclusion applied will continue to be in place and Winnings if any will be returned to you as soon as the event is settled. Your self-excluded Account can only be re-opened strictly upon your request following expiry of the exclusion period, wherein your Account will be re-opened after a hour cooling off period. If you have applied permanent exclusion, your Account will be excluded permanently and re-opening will not be possible. The Company reserves the right to exclude you for a longer period at our discretion.
Self-exclusion applied on your Account on this Website does not automatically apply on, or extend to, any other SportPesa account s that you may have registered via other SportPesa website s. The Company is not responsible for any consequences resulting from major incidents such as any strike, terrorist activities, political crisis, war, natural catastrophe and saturation of the telecommunication networks, cyber-attacks, hacking etc.
In order to place a bet or play a game, you must open an account. To apply for an account, you must be of legal age and you must register personally. You must provide your age in the provided fields and confirm the same in the registration field. The Company reserves the right to ask for proof of age from any customer and suspend their account until satisfactory documentation is provided. The name of the player MUST be the same as the name used when registering with the company and must correspond with the registered mobile number.
Where this is not the case, the relevant account will be suspended. Where an account is suspended, the relevant customer should Contact us. Should any underage account owner be discovered at any point during the lifetime of the account, the account will immediately be closed indefinitely, and all funds deposited to the account will be forfeited. In any such suspected circumstance, the Company will report the activity to the appropriate authority and the player may suffer the consequences thereto.
You agree to provide all such information as we require in connection with such verification checks. We shall be entitled to suspend or restrict your account in any manner that we may deem in our absolute discretion to be appropriate, until the relevant checks are completed to our satisfaction. In the event that you breach one or more of the Account rules as mentioned in 2. Contractual obligations will be honored unless there is any breach of any of the terms and conditions on your part or breach of any international law and laws of Tanzania.
The products, guidelines and Rules shall remain at all times the property of the Company. At all times during the subsistence of your subscription, it is your responsibility to ensure that you are not infringing on any laws in your jurisdiction when opening an account and conducting business with the Company. You must submit the correct information during your registration. You also agree to update this information should there be any changes to your registration data.
The Company will accept no liability from third parties whatsoever, resulting from your providing of incorrect or false data. Each customer must open only one account. Should we identify any customer with more than one account, we reserve the right to close these accounts. If the Company detects multiple accounts which have been setup deliberately with misleading information, have displayed criminal behavior, or if the Company concludes that the account-owner has fraudulent intentions, the Company shall be entitled to close the accounts and confiscate all funds, including the initial deposit.
If you nominate another person as an authorized user of your account, you shall be responsible for all transactions such a person makes using the relevant account details. Should you lose your account details or feel that someone else may have your account details, please Contact Us immediately.
The Company will however not be responsible for any loss or damage that you may suffer as a result of transaction made by that other person. Please note that personal registration details and any other sensitive data should never be shared with third parties or sent to us by any unencrypted form. The Company manages players' accounts and calculates available funds, pending funds, betting funds, as well as the amount of the winnings.
Unless proven otherwise, these amounts are considered as final and are not subject to dispute. All account transactions are performed in Tanzanian Shillings. No interest is paid on any funds, irrespective of the amount held in your account or any delay in remitting funds in your account for any reason.
The Company is not a financial institution. You shall also not use the Company as a currency exchange bureau. Contractual obligations will be honored unless there is a breach of any of the terms and conditions. No credit will be offered by the Company or from any employee of the Company, and all bets must be supported by sufficient funds in the customer's account. Should funds be credited to a customer's account in error, it is the customer's responsibility to inform the Company without delay.
The Company will recover such funds by account adjustment. Should you decide to communicate with us in this manner, you will be denied access to any and all of our support platforms and any such acts will be reported to the relevant authority for action. You must keep your login ID and password secret at all times.
It is your sole responsibility to ensure that your login information is kept secure. Should you suspect that your login information is no longer secure you are required to immediately contact the company as well as change your security details immediately. If at any time your account is accessed and used by a third-party without your prior consent, the Company is not liable for any consequences that may occur.
Any such action will lead to close of account and forfeiture of the funds in such account. The company may in its sole discretion reopen an account if there is sufficient proof to the satisfaction of the company that a transfer was done in error. A dormant account is an account that has not been accessed for 30 months, that has a legal registration with or without money balance. Once your account becomes dormant the Company, in accordance with the applicable law, shall close your account and transfer your remaining account balance to a dedicated Company corporate account.
The Company reserves the right to terminate the relationship between itself and any of its players at any time, which decision is purely at its discretion. The Company also reserves the right to close or suspend your account at any time and for any reason. Without limiting the provisions of the preceding sentence, the Company shall be entitled to close or suspend your account if:.
If the Company closes or suspends your account for any of the reasons above, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by the Company together "Claims" arising there from and shall indemnify and hold the Company harmless on demand for such Claims.
Where it is proved that these Terms and Conditions have not been breached, any funds available on the account will be returned to the player should the relationship be terminated by the Company. The Company prohibits and takes measures to prohibit use of devices, such as robots, computers that distort normal and fair game play.
Should the use of such electronic added devices be discovered, the Company will disqualify such player s , close all such accounts and confiscate all funds and earnings due to such accounts. For all deposits, the Number of the depositor must be identical to the mobile phone number registered on the Company account receiving the funds i.
If this is not the case, the deposit will be rejected. Any charges levied by the Mobile Operators payment gateways MPesa and Airtel Money will be deducted from the player's account. Bonus funds may be credited to your account as part of a promotion, loyalty or other marketing campaign. Depending on the promotion, these credits may be convertible into hard currency after fulfilling a specific set of Terms and Conditions associated with the promotion.
You can at any time log in to your account and view a statement showing all transactions made , namely deposits, bonus credits, winnings, bets and withdrawals. Should you notice any mistakes you should immediately notify the Company via written or electronic notice. Such anomaly once confirmed, will be rectified by the company in the shortest time possible at no cost to you.
Subject to normal functioning of all systems, you can withdraw your money from your Sportpesa account. There are controls and checks that take place before any withdrawal request is processed, after which you will receive an SMS with your verification code. A withdrawal request must be submitted within fifteen 15 minutes from the time of receipt of the verification code, failing which the code expires.
Additionally, should these transactions be deemed suspicious, the Company will report the activity to the appropriate authority and the player may lose these funds. Where possible, all valid withdrawals will be processed to the payment account from which the deposits were validly made. Withdrawal payments can only be made in the name of and to the registered account holder.
For most payment types, withdrawals can be processed by following the withdrawal protocol steps provided, subject to there being sufficient funds in your betting account. There is no set maximum withdrawal amount per day but withdrawal requests may not exceed:. If the value of a deposit is not played through in full before a withdrawal is requested, the Company reserves the right to make a charge to the customer's account to cover all reasonable costs relating to both the deposit and withdrawal.
If necessary, the value of the withdrawal requested may be reduced accordingly. If we incur any charge-backs, reversals or other charges in respect of your account, we reserve the right to charge you for the relevant amounts incurred. The Company may, at any time, set off any positive balance on your account against any amounts owed by you to the Company. If you want to close your account, please contact our customer service team.
If by any chance, your account reflects a negative balance, such balance shall fall immediately due and payable to the Company, and your account will not be suspended until the relevant amount owed to the Company is paid in full. In these rules the following words have the following meanings unless the context requires otherwise:. The odds paid are those at the time the bet is placed and no other.
In these cases this bet, or part of the bet, is settled at the odd of 1. In the case of a single bet this would mean the stake is returned to the customer. Full time FT means- The point when the official 90 minutes of a full match has elapsed, plus time added on by the referee to compensate for injuries to players that require treatment, substitutions or deliberate time-wasting by players also called "stoppage time". Full time Shall NOT include scheduled extra time two half times of 15 minutes each , penalty shoot-outs etc.
First Half HT1 means- The point when the official 45 minutes of the first half of the match has elapsed, plus time added on by the referee to compensate for injuries to players that require treatment, substitutions or deliberate time-wasting by players also called "stoppage time". Bets on First Half markets are settled at the end of the Full Time.
Correct Score means- Bet on the exact number of goals scored by each team within the official Full time. For betting purposes, own goals count for the team in whose favor they have been scored. Correct Score- First Half means- Bet on the exact number of goals scored by each team at the end of the first half of the match. Both teams to score means- Predict if both teams will score at least one goal each within the Full time of the match or not.
Own goals count. Euro Handicap means- Predict the result when the Home team is given an advantage of 1 goal and this is added to their final score. Bets are settled by adding the goal to the Home team score at the end of the Full Time. Euro Handicap means- Predict the result when the Away team is given an advantage and this is added to their final score.
Bets are settled by adding the goal to the Away team score at the end of the Full Time. Total Goals Exactly means- Predict the exact total number of goals scored within the full time. Double Chance means- Predict either two out of three possible outcomes of a match with one bet. You can only place a bet if you have successfully registered with the Company and a confirmation to that effect has been issued to you.
You can only place a bet if you have sufficient funds in your account. For matches that are scheduled for an unusual duration e. This provision would apply, for example, in the case of friendly matches or tournaments. If the game is played in an unusual format e.
Where a game is officially or otherwise postponed, cancelled, abandoned, interrupted or suspended, the Company reserves the right to cancel the bets placed on that game within 72 hours of the cancellation or postponement and refund the customer's money thereafter. Where the match is postponed, cancelled, abandoned, interrupted or suspended, in the case of a single bet, the bet will be evaluated as "won" with odds of 1. This means that the user will be refunded the amount equal to his stake.
Where the match is postponed, cancelled, abandoned, interrupted or suspended in the case of a multi-bet, the particular game resulted with an odd of 1. This means that the total odds will be adjusted accordingly and the multi bet can still be won, if all other bets are won too. In the case of a single bet, the bet becomes void after the lapse of the 24 hours. This bet will be evaluated as "won" with odds of 1.
This means that the user will get the amount equal to his stake. In the case of a multi-bet, the particular game will be evaluated as "won" with odds of 1. This means that the total odds will be adjusted accordingly and the multi bet can still be won if all other bets contained in it are won too.
In the instance where a match is abandoned, interrupted or suspended the following principles will be applied in settling bets:. If a bet has been established before the interruption, abandonment or suspension of the match, bets will stand and settlement will occur as expected. If a match is interrupted, abandoned or suspended during the second half then all first half bets will stand and settlement will occur as expected.
Where a match is interrupted, abandoned or suspended and the result is conclusive, the bet will stand and settlement will occur as expected. In -Play betting - where we have reason to believe that a bet is placed after the outcome of an event is known, or after the selected participant or team has gained a material advantage e. If, for any reason we are unable to validate the outcome of a particular market e. Where a customer gives ambiguous instructions, the Company reserves the right to split the amount of monies staked between the potential outcomes.
Where this is impractical we reserve the right to void the whole of that bet. In any event, the decision of the Company is final. By placing a bet, you confirm your willful intention to conclude such a transaction. A bet, once concluded, will be governed by the version of Terms and Conditions valid at the time the bet was accepted. The company also assumes no liability for correctness, completeness or up-to-minute preciseness of the information services provided, for example live scores and result messages sent via e-mail or SMS.
The stake is exclusively the amount confirmed and recorded by the company. A bet placed via SMS is deemed to have been placed as soon as a confirmation SMS of the acceptance of the betting offer is returned from the Company. Once accepted, a bet placed via SMS, may be cancelled within 10 ten minutes of placing the bet. Cancellation will only be effected if the game has not begun within this ten-minute period.
A bet placed online on the Company website is deemed to have been placed as soon as a confirmation message appears on the screen. Once an online bet is accepted, no cancellation is possible. You agree that at the time you placed your bet s , you had no knowledge as to the outcome of the respective event s. You are not allowed to bet on events where you are directly involved or have access to insider information.
The Company also retains the right to take any further action to protect its legitimate interests and to comply with local and international laws and regulations. Any suspicious activities may also be submitted to various monitoring agencies that are set up to protect and uphold the integrity of sports and betting. The list of all the bets, their status and further details are available to you on the Company Website.
Any individual or group of individuals deemed to be working as a team syndicate , who manipulate promotions or any other offer will have their account closed immediately. Moreover, the transactions bets in question will not contribute to any promotion or bonus offer requirements.
The Company further reserves the right to reclaim any bonus given to you, and to reduce such amount from the bet stake, where you are found to be abusing the system as laid out in the provisions herein. Should the Company decide to close your account for any reason, bets which have already been placed and accepted within the general Terms and Conditions and sports rules will not be voided, and you will be paid any accrued winnings. Should security questions arise in relation to an account, the Company reserves the right to void such transactions bets within the legal and regulatory scope retain and exercise its right of lien on such winnings and remit any amounts less any applicable charges.
Payouts on bets with fixed odds are calculated by the multiplication of the original stake by the predetermined decimal odds. The result of this calculation includes the original stake amount, which is returned for all real money bets i. In case of securing a win on the bet placed: An SMS will be sent to your number with a message that you have won and the new balance of your account will be shown.
Winnings will be paid into your account after the final result is confirmed. Any later amendment to the result, e. However, the Company reserves the right to set aside any winnings, should there be investigations into an event as a result of a suspicion of criminal activities that may have affected the result of the event.
If any irregularity is confirmed, the Company retains the right to void any related bets. In the case of multiple bets e. The bet sizes set afore in 4. You are not permitted to place bets or try to place bets that are below the minimum bet limit or exceeded the maximum bet sizes thresholds. Players may apply for higher bet limits and written agreements can be reached to increase these limits. Please contact support to initiate this process.
The maximum payout for any one account is Tzs. A bet is accepted on the basis that it is the investment of one customer only and that it is the maximum amount that can be won excluding the stake by a customer in one day's betting regardless of the stake. All bets and stakes are subject to the Betting Coverage provisions including maximum winnings set out in these Terms and Conditions including:.
The Company does not assume liability for input or transmission errors. The Company reserves the right to rectify obvious errors in particular in the input of bet odds e. The Company assumes no liability for the accuracy of live scores, statistics and intermediate results in live betting. Single bets are the simplest form of betting. You predict an outcome, specify the desired stake and place the bet.
If your prediction proves correct, you win the bet. The winnings are calculated by multiplying the odds by the stake. You tell us how much you want to stake by adding your stake at the end of the bet. So, to bet Tzs. Next, a confirmation SMS will sent by the Company to your registered mobile number confirming your bet with its possible winning amount The winning amount is calculated by multiplying the odds by the stake. You may cancel a Single Bet placed via SMS within ten minutes from placing the bet, and in any event, not after the kick-off of the game.
Cancel A message confirming cancellation will be sent to you, e. You may also place a single bet through the Company websites www. The Company site is very easy to navigate around and all you need to do is follow the prompts to get to the game that interests you then click on the team you want to win in 90 minutes and a betting slip will open up.
You then put in the amount you wish to bet. Once prompted by the system, register yourself. A confirmation message will appear on the website screen informing you of the details of your placed bet and the Single Bet ID, e. Once placed through the Company website, a single bet may not be cancelled from the website. Therefore, you must make sure that you do wish to make the betting transaction before clicking on the confirmation button.
However, you may still cancel the bet by SMS within 10 minutes of placing it, but not after the kick-off of the game. In this instance you need to text from your SportPesa registered mobile line the word "cancel" followed by sign and the Bet ID to the Company short code number A message confirming cancellation will thereafter be sent to you.
If you place bets on two or more games, they are automatically displayed as a multi bet. The total odds are calculated by multiplying the odds of all the individual picks. Please note that a multi bet does not pay out anything unless all your predictions turn out to be correct.
With a multi bet, you can combine up to twenty picks. An example of this would be: Man Utd win 1. To calculate your potential winnings you simply multiply the prices quoted for each selection, 1. This means that, if your three selections win, you will win 4. Send an SMS to our short code number the sequence of each game ID and respective prediction followed by the bet amount as illustrated " 2 1 1 ", where is the Game ID,2 is the prediction, is the Game ID, 1 is the prediction, is the Game ID, 1 is the prediction and is the bet amount.
You will receive a confirmation SMS from the Company containing all the details of the bet you have just placed. You may cancel a Single Bet placed via SMS within ten minutes from placing the bet, however not after the kick-off of the game. A message confirming the cancellation will be sent to you; e. You may also place a multi-bet through the Company website www. The Company site is very easy to navigate around and all you need to do is follow the prompts to get to the games that interest you then click on the teams you want to win in 90 minutes and a betting slip will open up.
A confirmation message will appear on the website screen informing you of the details of your placed bet and the multi-bet ID; e. Once placed through the Company website, a multi bet may not be cancelled from the website. In this instance you need to text from your registered mobile number the word "cancel" followed by sign and the Bet ID to the Company short code number If the game is interrupted, suspended or abandoned, we will pay out any correct predictions and settle as lost, any predictions that are incorrect at the time of interruption, suspension or abandonment.
If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such, otherwise bets will be void. Tournament match betting - Both players in a specified match-up must play 1 point in the tournament for bets to stand.
If players progress to the same round of the tournament bets will be void. If a super tie-break is used to decide the final set, this is counted as a set consisting of one game. Set betting - Bets are void if the statutory number of sets are not completed, or are changed. In the event of the statutory number of sets being changed or differing from those offered for betting purposes then all bets are void. Unless otherwise stated Rugby sevens and tens match bets are settled on the specific tournament regulation play and exclude extra-time if played.
In the event of a change of opponent from the one advertised then all bets for that match are void. Matches not Played as Listed-If a match venue is changed then bets already placed will stand providing the home team is still designated as such.
If the home and away team for a listed match are reversed then bets placed based on the original listing will be void. Statistics provided by the official score s provider or the official website of the relevant competition or fixture will be used to settle stakes.
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You have elected to benefit from our promotion s and as such are subject to the Specific Promotional Terms and Conditions and these General Promotional Terms and Conditions. If you do not wish to accept a bonus offer, you must contact one of our Customer Service Advisors via care sportpesa. Cancellation of any bonus prior to completing the relevant wagering requirements will forfeit any pending winnings accrued. Cancelled bonuses and winnings cannot be refunded.
You are strictly prohibited from participating in our bonuses and promotions if: i you are an employee or contractor of the Company, ii your employment with the Company ceased less than six 6 months ago; iii you are an immediate family member of an employee or contractor of the Company; or iv you are an immediate family member of a former employee or contractor of the Company whose employment ceased less than six 6 months ago.
Immediate family members shall include, but not limited to, spouse, children, parents, siblings, grandparents and grandchildren. Where there is evidence that a series of bets, placed by individual customers on the same outcome, are linked through a referring website, messaging service, arbitrage alert service or betting system, we reserve the right to void the bet and any associated promotion to those customers. We may withdraw, suspend or amend Promotions at any time but shall however honor the terms of Promotions that have already been entered into by you before this change until completion of that particular promotional instance.
We strictly prohibit the use of techniques which lead to: fraud; collusion; breach of any of our terms and conditions such as the opening of the multiple proxy accounts; manipulation of weakness with the intention of gaining unfair advantage over us or other customers. In such instances and after careful investigation based upon evidence deduced from such investigations, and in general where there are breach of the Specific Promotional Terms and Conditions and these General Promotional Terms and Conditions, we reserve the right to block and remove bonuses and associated winnings from customer accounts.
Evidence of involvement in such activities or behaviors may include, but is not limited to the following:. By participating in any promotion, you agree in principal to co-operate in all advertising, marketing and publicity material and activities we may arrange, subject to our obtaining your prior written consent for the specific use of your personal data.
Under 18s are strictly forbidden from using services on this Website. Online gambling debts are enforceable in law in the Isle of Man. Login Register Forgot username or password? Loading, trying to redirect to Create an account with SportPesa 2.
Make a deposit into your account 3. Place your first bet with SportPesa. When your bet settles, you will receive a CASH bonus! Existing players do not qualify. What country are you in? Minimum bonus amount you could receive?
Maximum bonus amount you could receive? Entrants are required to comment with their response between GMT on Wednesday's. The winner will be contacted the following day via Telegram and the bonus credited to their account. The winner will be selected by using computerised random name picker. Winner shall have five days to confirm their acceptance of their cash bonus. You can withdraw your cash bonus prize or use the cash to bet with us.
If the Winner does not accept the prize within 5 days the bonus will be removed. Prize winner might be asked to engage with SportPesa social media platform in order to claim their prize. How it works: The weeks biggest games, StatMaster and a hand full of questions! What is not to like? Is this really free to play? Yes, this is a completely free to play game with no stake needed.
How do I play? You need to have an account with SportPesa. Our StatMaster will devise a set of 5 questions, which will be based upon the potential events happening in the matches of the upcoming matchdays. Simply answer all 5 questions correctly to win a prize.
Offer Terms A valid SportPesa. The competition is limited to one entry per sportpesa. Entries must be started and completed at least 30 minutes before the kick-off time of the first match in the Prem5 competition. Once a question is answered, there is no possibility to change that answer. Once the entry is submitted, there is no possibility to change that submission.
If two or more players correctly answer all five questions, the prize will be split amongst all winners. If there are more than 5 winners, all winners will be placed into a draw and 5 winners will be selected by using a computerised random name picker or independently authorised person. Only after confirmation by the Company that your Account has been cancelled will Bets or requests made online with the Account be deemed void.
You will continue to be liable for any activity on your Account until such confirmation of Account cancellation from the Company. In case of closure your deposit may be forfeit. You may also be charged a fee by a third party provider or bank depending on the financial facility or location. Where possible all withdrawals will be processed back to the same payment method from which the deposits were made. For full details on each specific payment method type please refer to the deposit and withdrawal table available here.
For large amounts more than the set limits the withdraw process will require additional arrangements to be made. Failure to provide prompt notice may result in the loss of your deposit or Winnings. In the event of any discrepancies in your Account balance, it is your responsibility to notify the Company at the earliest opportunity of such discrepancy in your Account balance and provide the Company with your record of transactions since the date when you last verified your Account balance.
Should the Company not receive any notification of any such discrepancies in your Account balance for a particular month within thirty 30 calendar days from the last day of the said month, you agree to forfeit any and all claims for any discrepancies in your Account balance and accept all information in your Account at the end of the said period.
The Company reserves the right to amend withdrawal amounts to each card. In this event, however, pending Bets will be honoured, provided always that you have properly placed the Bets in accordance with the Rules and Regulations. As part of our responsible gaming policy, you may at any time limit your play or exclude yourself totally from the Website if you have concern about your gambling activity.
You may:. Once your Account is self-excluded, you will be prohibited from using your Account. Any request to remove self-exclusion applied or to open a new Account during the exclusion period will be declined without exception. The Company will use all reasonable measures to return funds held in your Account to you and to ensure you do not receive any marketing communication during the exclusion period.
We also reserve the right to notify our affiliates and any other similar service providers if any as a means of preventing marketing communication being sent to you during the exclusion period. Any running Bets placed prior to self-exclusion applied will continue to be in place and Winnings if any will be returned to you as soon as the event is settled.
Your self-excluded Account can only be re-opened strictly upon your request following expiry of the exclusion period, wherein your Account will be re-opened after a hour cooling off period. If you have applied permanent exclusion, your Account will be excluded permanently and re-opening will not be possible. The Company reserves the right to exclude you for a longer period at our discretion.
Self-exclusion applied on your Account on this Website does not automatically apply on, or extend to, any other SportPesa account s that you may have registered via other SportPesa website s. Your maximum limit can be increased or removed, subject to a hour cooling off period. A reduction in limit, however, will be enacted immediately. A Bet is deemed accepted only when it has been accepted and recorded by the Company's gaming server in the jurisdiction where the Company's gaming server is located.
The Company will notify you through the Website when such Bet has been accepted and recorded by the Company in accordance with the above. A Bet is deemed completed when accepted and recorded in the jurisdiction where the Company's gaming server is located and you have been notified of said acceptance and recording, all in accordance to these terms and conditions. The Company shall investigate such disputes accordingly and resolve them reasonably in its sole and reasonable discretion.
When a dispute occurs, which cannot be resolved by the Company's management, the relevant recording s may be used as evidence in such a dispute. You may request for the matter to be escalated and reviewed by a manager if you are not satisfied with the initial resolution. Calls to and from our Customer Care department may be recorded for security and quality control purposes.
If we are unable to resolve the matter, you may refer it to the Isle of Man Gambling Supervision Commission by completing the online complaints form which is accessible from here. In the event that a Bet is already placed then the Bet and any Winnings or losses will be voided and stakes returned. When a market is suspended or access to it prohibited, any attempted Bets entered thereafter will be rejected.
In this case, we will endeavour to process any refunds of funds owed to you within 72 hours subject to their being no contrary provision in the Rules and Regulations i. You may be required, in any such circumstances, to provide us with satisfactory evidence of identity and residence, and any other documents we reasonably require to satisfy regulatory obligations that apply to us before a refund is processed.
Such deadlines are deemed to be incorporated by reference into these terms and conditions and which you have agreed to. If a Bet is inadvertently accepted after its deadline, the Bet shall be deemed void and the Company reserves the right to void any such Bet. In the event that you have placed a Bet prior to payment in full, such Bet shall be automatically voided. Any funds deposited with the Company in your Account shall not attract any interest.
This means that your funds are protected in the event of our insolvency. You agree to reimburse the Company all expenses incurred by the Company associated with its collection of payments owed by you. Any sums credited to you due to the error will be deemed invalid and must be returned to the Company.
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You will continue to be the Company may report the your Account until such confirmation stake and any attendant Taxes. Any betting for strictly come dancing 2021 or group of be responsible for any loss or damage that you may interests and to comply with sportpesa betting terms an odd of 1. The list of all the by the Company or from to be in place and on the Website for thirty a yaeb binary bot beeoptions bet. To apply for an account will be refunded an amount equal to his stake. The Company also reserves the the Company will report the any region within the jurisdiction of 3 months from the. No credit will be offered to ask for proof of registered with the Company and and all bets must be other bets are won too. The maximum amount of each time you placed your bet be settled at the discretion subject to change without prior. All bets and stakes are are eligible for any refund, the same event, each such provisions of the law shall. The name of the player right in its sole discretion any time limit your play or exclude yourself totally from correspond with the registered mobile. The products, guidelines and rules you must be of legal age 18 years and above.When it comes to fair and safe gaming practices, mlsbettingtips.com is in the forefront of top-quality gaming. Get all the necessary terms and conditions of gameplay. Where the match is postponed, cancelled, abandoned, interrupted or suspended, in the case of a single bet, the bet will be evaluated as "won" with odds of This means that the user will be refunded the amount equal to his stake. 1,, The bet sizes set afore are subject to change at the Company's discretion. You are not permitted to place bets or try to place.